Legal Notice Illumination Text
Privacy Policy
OZ ALYA HOTEL MANAGEMENT TOURISM AND CONSTRUCTION TRADE LIMITED COMPANY (referred to as OZ ALYA /Company.), has agreed in principle to ensure the confidentiality of the information shared by you who visit the website. For this reason, this "Privacy Policy" is operated by OZ ALYA (the “Company”) www.thegalatagloryhotel.com.com it was created in order to inform you by explaining the terms and conditions related to the use of personal data shared with the Company by Site users/visitors (“Data Owner”) during the operation of the website (“Site”) or generated by the Company during the Data Owner's use of the Site.or this reason, this "Privacy Policy" is operated by OZ ALYA (the “Company”) www.thegalatagloryhotel.com.com it was created in order to inform you by explaining the terms and conditions related to the use of personal data shared with the Company by Site users/visitors (“Data Owner”) during the operation of the website (“Site”) or generated by the Company during the Data Owner's use of the Site. The service offered by ÖZ ALYA will be briefly referred to as “Service”.
WHAT IS PERSONAL DATA AND DATA PROCESSING?
Within the framework of the ”Privacy Policy", personal information belonging to your identity (name, surname, Turkish identity number, etc.ithin the framework of the ”Privacy Policy", personal information belonging to your identity (name, surname, Turkish identity number, etc.), especially address and telephone information, professional information, IP address, bank account information, such as all kinds of information that can be associated with you (“Personal Data”), and a special type of Special Personal Data such as race, ethnic origin, political thought, philosophical belief, religion, sect or other beliefs, disguise and clothing, association, foundation or trade union membership, health, sexual life, it refers to sensitive qualified personal data such as your data related to criminal convictions and security measures, as well as biometric and genetic data (“Special Qualified Personal Data”) and forms the subject of this “Privacy Policy”.it refers to sensitive qualified personal data such as your data related to criminal convictions and security measures, as well as biometric and genetic data (“Special Qualified Personal Data”) and forms the subject of this “Privacy Policy”.
SCOPE OF PRIVACY POLICY
As part of the offered service, ÖZALYA may collect, store and/or transfer personal information about you who receive the service within the scope of this “Privacy Policy”.s part of the offered service, ÖZALYA may collect, store and/or transfer personal information about you who receive the service within the scope of this “Privacy Policy”. Such personal data processing activities are carried out in accordance with the Law on the Protection of Personal Data numbered 6698 (“KVKK”). Our site contains links to third-party websites and your data may be transferred to third parties. This "Privacy Policy" does not reflect the privacy practices of the third parties to whom information is transferred, and OZ ALYA is not responsible for their privacy policies and/or personal data processing activities. This "Privacy Policy" does not cover applications beyond OZ ALYA's own control, information collected by third-party websites and/or platforms, information collected by third parties through links on OZ ALYA's website, or titles, campaigns and other advertising or promotions on third-party websites sponsored and/or participated in by OZ ALYA. OZ ALYA is not responsible for the transactions made regarding the personal data collected, stored and used by third parties through their websites, and if you provide personal information on these sites and/or use /visit these sites, the privacy policy and terms of service on these sites apply. not responsible for the transactions made regarding the personal data collected, stored and used by third parties through their websites, and if you provide personal information on these sites and/or use /visit these sites, the privacy policy and terms of service on these sites apply.
WHICH PERSONAL DATA ARE PROCESSED?
Under this heading, some of your personal information is processed by the Company within the scope of the Services provided on the Site. This personal information may include: your identity information, contact information, user/customer transaction information (necessary information directly related to your reservation, information about your stay and visit at the Hotel, information about your purchase of products or services, etc.), pay information, information about people who stay with you, records of your marketing and communication preferences, your IP address, the pages you view on our site, If you visit our site with your mobile device, data identifying your mobile device and any other information you have expressly chosen to provide to us and approved or that we may obtain from third parties with your express consent may be collected, processed and recorded by us.f you visit our site with your mobile device, data identifying your mobile device and any other information you have expressly chosen to provide to us and approved or that we may obtain from third parties with your express consent may be collected, processed and recorded by us. In addition, cookies are used on the Site in order to improve the user experience, ensure the efficient operation of the website and track statistical data. Some of the personal data mentioned above may be obtained using cookies, and users are deemed to have accepted the use of these cookies by using the Site.ome of the personal data mentioned above may be obtained using cookies, and users are deemed to have accepted the use of these cookies by using the Site. You can review the OZ ALYA Cookie Policy to get detailed information about the function of cookies, which types of cookies are used, the purpose of use and the data transfers to be made to third parties and to change your cookie preferences. Data that has been irreversibly anonymized is not considered as personal data in accordance with the KVKK, and the processing activities related to this data are carried out without being bound by the provisions of this Privacy Policy. that has been irreversibly anonymized is not considered as personal data in accordance with the KVKK, and the processing activities related to this data are carried out without being bound by the provisions of this Privacy Policy.
FOR WHAT PURPOSE IS YOUR PERSONAL DATA PROCESSED?
Your personal information, the best provision of the service you have requested from OZ ALYA, the realization of your requests and expectations with the products and services offered to you, the provision of the desired level of hospitality and personal experience to our customers, the necessary planning, evaluation and studies to benefit our customers from our products and services by our business units; the provision of correspondence, notifications and booking approvals for our hospitality and accommodation services; it can be processed for the purposes of customizing and presenting products and services according to the likes, usage habits and needs of interested parties; tracking, evaluating requests, suggestions and complaints from interested parties, managing customer satisfaction and implementing planning, statistical and satisfaction evaluation studies in this context; determining and implementing commercial, legal and business strategies, ensuring legal, technical and commercial-occupational safety of the Company and related persons in business relations with the Company, conducting business and commercial relations Jul. Your personal information may also be processed for purposes such as conducting quality assessment and improvement studies in order to provide better and reliable products and services and to ensure sustainability, and ensuring that third parties perform technical, logistical and other similar functions on our behalf as a service provider.
In addition, your personal information may also be used for conducting advertising and marketing activities for our products and services, providing information about promotions, promotions, campaigns, offers, newsletters, events and similar issues, and other marketing communications, provided that you have explicit consent. We process your personal data collected for the above purposes based on one or more of the following legal reasons: -Having your explicit consent, -The provisions of the laws and regulations in force in the Republic of Turkey make the processing necessary, - It is mandatory for the protection of the life or body integrity of your person or someone else when you are unable to disclose your consent due to actual impossibility, -It is necessary for the performance of the contract we have concluded with your party or company, -The processing of your personal data is necessary for the purpose of fulfilling our legal obligations, -Your personal data has been made public by you, -It is necessary for the exercise or protection of our legal or contractual rights as a company, -The processing of your personal data is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms. We keep all your personal data that we process in accordance with the periods mandated by the KVKK and other legislation, and in any case, by taking all necessary administrative and technical measures, as long as the above legitimate purposes do not disappear.
WITH WHOM ARE YOUR PERSONAL DATA SHARED?
The Company may transfer the personal data belonging to the Data Owner to third parties located at home and abroad who provide services to our Company in order to achieve the purposes determined by this Privacy Policy, including limited for the purpose of providing these services Jul. The Company provides your personal data to outsourcing service providers, law firms, authorized institutions and organizations, research companies, storage, archiving, information technology support (server, hosting, including those who send SMS, email, newsletter to improve the Data Owner experience (including improvement and personalization), ensure the security of the Data Owner, detect fraudulent or unauthorized uses, perform operational evaluation, correct errors related to Site services and fulfill any of the purposes set out in this Privacy Policy, software, cloud computing, etc.) may share it with third parties such as service providers and consulting firms that we support in their fields.
In addition, some of the personal data obtained by ÖZ ALYA and specified in this "Privacy Policy" may be shared with advertisers in a collective manner only with the information of other users in order to ensure that advertisements are adapted to the target audience.n addition, some of the personal data obtained by ÖZ ALYA and specified in this "Privacy Policy" may be shared with advertisers in a collective manner only with the information of other users in order to ensure that advertisements are adapted to the target audience. In this context, personal information is not provided in any way, it is only used for performing a number of analyses related to user trends as a group, performing statistical studies by anonymizing the information, and for segmentation purposes. OZ ALYA may disclose your Personal Data for any of the following reasons: (i) in accordance with legal requirements; (ii) to comply with administrative and judicial proceedings and requests of administrative or judicial authorities; (iii) to comply with the Terms of Service; (iv) to protect its activities; (v) to take reasonable measures to protect the rights, privacy, security or property of OZ ALYA, you or third parties, or to make it possible to limit the damages that may be encountered. Users can access all the information they share on the Site only by themselves and can change this information only by themselves. It is not possible for any third party other than OZ ALYA to access and change this information without your consent.sers can access all the information they share on the Site only by themselves and can change this information only by themselves. It is not possible for any third party other than OZ ALYA to access and change this information without your consent. When you make a transaction on the Site, you must provide your financial information to third parties (banks, credit card companies, etc.) that are required to perform your transaction.) you accept to be given. The information to be shared includes all necessary financial information, including credit card number, expiration date, CVV2. Such information is not processed by OZ ALYA, it is not stored. However, the current summary transaction information may be processed by ÖZ ALYA without including credit card and/or bank account information in relation to the said transaction.ch information is not processed by OZ ALYA, it is not stored. However, the current summary transaction information may be processed by ÖZ ALYA without including ch information is not processed by OZ ALYA, it is not stored. However, the current summary transaction information may be processed by ÖZ ALYA without including credit card and/or bank account information in relation to the said transaction.
WHAT ARE YOUR RIGHTS AS A DATA OWNER?
We would like to point out that you have the following rights regarding your data being processed within the Company::
(1) To learn whether your personal data is processed or not,
(2) To obtain information about your personal data if it is processed,
(3) To learn what the purpose of processing your personal data is and whether your personal data is used in accordance with its purpose,
(4) To learn who are the third parties to whom the data are transferred at home or abroad, if any, and which data are transferred) To learn what the purpose of processing your personal data is and whether your personal data is used in accordance with its purpose,
(4) To learn who are the third parties to whom the data are transferred at home or abroad, if any, and which data are transferred,
(5) To request the correction of the processed personal data if it is incomplete or incorrect;,
(6) In case of correction, deletion or destruction of your personal data, to request that these transactions be notified to the third parties to whom your personal data are transferred,
(7) In case the reasons requiring the processing of your personal data disappear or your personal data loses its timeliness, to request the deletion or destruction of your processed personal data) In case the reasons requiring the processing of your personal data disappear or your personal data loses its timeliness, to request the deletion or destruction of your processed personal data,
(8) To object to the occurrence of a result against you by analyzing your processed personal data exclusively through automated systems,
(9) If you suffer damage due to the unlawful processing of your personal data, you have the right to request compensation for the damage.
You can review the Clarification Text on the Protection of Personal Data for the application procedures regarding your requests above and you can submit your requests in writing, via your registered electronic mail address or your e-mail address that you have previously notified us and is registered in our system.ou can review the Clarification Text on the Protection of Personal Data for the application procedures regarding your requests above and you can submit your requests in writing, via your registered electronic mail address or your e-mail address that you have previously notified us and is registered in our system. Your requests will be evaluated and finalized free of charge as soon as possible according to the nature of the request and within thirty days at the latest. We may accept the requests directed to the Company or reject them by explaining the reasons and we may forward this response to the person who made the request in writing or electronically. If the request is accepted, we are obliged to fulfill the requirement of the request immediately as a Company. If your requests are rejected by the Company, you are not satisfied with the answer given by the Company, or if there is no response, you can file a complaint with the Personal Data Protection Board within 30 days from the date of notification of the response to you and within 30 days from the end of the 30-day period if there is no response. In addition, if you do not want to receive any commercial electronic messages related to the Service offered by OZ ALYA, you also have the right to refuse to do so muhasebe@thegalatagloryhotel.com you can use it for free with the notification you will make to the address.ion, if you do not want to receive any commercial electronic messages related to the Service offered by OZ ALYA, you also have the right to refuse to do so muhasebe@thegalatagloryhotel.com you can use it for free with the notification you will make to the address.
HOW LONG WILL YOUR PERSONAL DATA BE STORED?
ÖZ ALYA will store your Personal Data for the period required by the processing purposes specified in this “Privacy Policy", unless a longer storage period is required or permitted by the relevant legislation.Z ALYA will store your Personal Data for the period required by the processing purposes specified in this “Privacy Policy", unless a longer storage period is required or permitted by the relevant legislation. October Dec.2018, In addition, in the event of any dispute that may arise between the Company and the Data Owner, the Company will be able to store personal data for the duration of the statute of limitations determined in accordance with the relevant legislation, limited to the purpose of realizing the necessary defenses within the scope of the dispute. ENSURING DATA SECURITY OZ ALYA, keeping personal information strictly confidential, considering it as my burden to keep a secret and providing the necessary and reasonable protections to protect the confidentiality, security and integrity of personal data, ensuring that such data does not undergo any loss, abuse, illegal use or modification, and all or any part of personal information, provided that its legal obligations remain hidden, it undertakes to take all necessary measures and show due diligence to prevent its entry into the public domain or unauthorized use or disclosure to a third party. In case of linking to other applications through the Site, the Company does not bear any responsibility for the privacy policies and contents of the applications. to take all necessary measures and show due diligence to prevent its entry into the public domain or unauthorized use or disclosure to a third party. In case of linking to other applications through the Site, the Company does not bear any responsibility for the privacy policies and contents of the applications.
POLICY UPDATE
ÖZ ALYA may change the content of this Privacy Policy at any time in order to keep the privacy and data protection principles up to date and to make them comply with the relevant legislation. The changed Privacy Policy will be announced on the ÖZ ALYA website. For this reason, we recommend that you review the Privacy Policy periodically.YA may change the content of this Privacy Policy at any time in order to keep the privacy and data protection principles up to date and to make them comply with the relevant legislation. The changed Privacy Poli
KVKK Illumination Text
Tax Office : BEYOĞLU
Tax Number : MS.
Address : Bereketzade, Şair Ziya Paşa Cd. No:43 Karaköy, 34421 Beyoğlu/İstanbul
Phone :(0212) 253 56 56
Fax :(0212) 253 56 56
Email : info@thegalatagloryhotel.com
Web : www.thegalatagloryhotel.com
1.2. CONSUMER INFORMATION
His Name Is :
Surname :
T.C. Identity No :
Passport Number :
Address :
Phone :
E-mail :
This contract is located at Bereketzade, Şair Ziya Paşa Cd.his contract is located at Bereketzade, Şair Ziya Paşa Cd. No:43 Karaköy, 34421 Beyoğlu / Istanbul located at the address and having the contact number (0212) 253 56 56 OZ ALYA OTELCILIK TURIZM VE INŞAAis contract is located at Bereketzade, Şair Ziya Paşa Cd. No:43 Karaköy, 34421 Beyoğlu / Istanbul located at the address and having the contact number (0212) 253 56 56 OZ ALYA OTELCILIK TURIZM VE INŞAAT TICARET LIMITED ŞIRKETI (/Company will be referred to as.) from the other side with thegalatagloryhotel.com the person who is a member of the website and completes the online reservation process (referred to as the CONSUMER in the contract) is among them; the address, identity and contact information used by the consumer when becoming a member are taken as Dec.
1- The consumer who buys accommodation through our website is obliged to pay the full service fee at the time of booking. The reservation will not be finalized until the full payment is paid.- The consumer who buys accommodation through our website is obliged to pay the full service fee at the time of booking. The reservation will not be finalized until the full payment is paid.
2- In case of a price increase in the contract price, in addition, the difference will not be requested from the consumer, and there is no refund to the consumer of discounts called action by OZ ALYA. Dec.
3- The consumer may cancel his/her stay provided that he/she receives his/her stay including travel insurance, except in the event that it is not possible for him/her to participate in the purchased accommodation service due to force majeure, provided that he/she notifies in writing up to 1 day before the start date of the stay.- The consumer may cancel his/her stay provided that he/she receives his/her stay including travel insurance, except in the event that it is not possible for him/her to participate in the purchased accommodation service due to force majeure, provided that he/she notifies in writing up to 1 day before the start date of the stay. In case the consumers do not have visas, despite the fact that they have applied, they cannot get a visa from the relevant institution until the start date of accommodation, OZ ALYA does not accept responsibility and charges the cost of accommodation.
4- OZ ALYA may change or cancel the reservation partially/completely before the start of the service or during the service for a reason not caused by the consumer. The consumer may accept these changes or accept another alternative service offered by OZ ALYA.- OZ ALYA may change or cancel the reservation partially/completely before the start of the service or during the service for a reason not caused by the consumer. The consumer may accept these changes or accept another alternative service offered by OZ ALYA. If the consumer does not accept the changes, he/she has the right to cancel his/her reservation and receive a refund of the full fee he/she has paid under the contract. Despite the fact that OZ ALYA has shown all the necessary care, which is an obstacle to the start or continuation of the service; It may cancel or postpone the reservation due to strikes, terrorism, war possibility, pandemic declaration, unpredictable technical issues and all similar force majeure reasons.t may cancel or postpone the reservation due to strikes, terrorism, war possibility, pandemic declaration, unpredictable technical issues and all similar force majeure reasons. If the consumer requests cancellation up to 15 days before the date of check-in to the hotel, the cancellation will be free of charge and the 2-night room rate will be charged for reservations that are not notified on time of cancellation (excluding travel insured reservation). Consumer, the fee will not be canceled for non-refundable reservations; In these cases, if the consumer requests a cancellation, he/she declares, accepts and undertakes that it will not be valid, he/she cannot change the name and he/she will pay the room fee to ÖZ ALYA.n these cases, if the consumer requests a cancellation, he/she declares, accepts and undertakes that it will not be valid, he/she cannot change the name and he/she will pay the room fee to ÖZ ALYA. Dec paid service In case of consumer's request for changing the service; If there is a price difference between the previous service received and the new service requested for requests up to 7 days before the start of the stay, the consumer may make the change by paying the difference, provided that OZ ALYA also finds it appropriate with the acceptance of the change request. Dec paid service is not required for the change of the service, but for the service requested for the change of service, the service requested for the change of service is not required for the service requested for the change of service, the service requested for the change of service is not required for the service requested for the change. In case of requests for changes to be made in a shorter period of time (except for travel insured reservations), OZ ALYA does not provide compliance, the 2-night room rate of the reservation will be charged. However, if the price of the new service is lower than the previous service price in case of changes, OZ ALYA will refund the difference to the consumer Dec.n case of requests for changes to be made in a shorter period of time (except for travel insured reservations), OZ ALYA does not provide compliance, the 2-night room rate of the reservation will be charged. However, if the price of the new service is lower than the previous service price in case of changes, OZ ALYA will refund the difference to the consumer Dec. Name changes cannot be made for reservations. Paid paid expenses arising from mandatory taxes, fees and similar legal obligations, as well as the costs that can be paid and documented to third parties and non-refundable fees, the consumer's request for cancellation of the reservation is accepted provided that he or his first-degree relatives certify the 10-day disability to the regular work that corresponds to the period of stay, with an official report to be received from a Full-Fledged State Hospital or in case of death, the price paid by the consumer is refunded to him, except for the costs that can be paid and documented to third parties and are not refundable. paid expenses arising from mandatory taxes, fees and similar legal obligations, as well as the costs that can be paid and documented to third parties and non-refundable fees, the consumer's request for cancellation of the reservation is accepted provided that he or his first-degree relatives certify the 10-day disability to the regular work that corresponds to the period of stay, with an official report to be received from a Full-Fledged State Hospital or in case of death, the price paid by the consumer is refunded to him, except for the costs that can be paid and documented to third parties and are not refundable. In this case, the reports and documents will be submitted before the start of the service. In case the consumer does not inform in writing that he will participate in the accommodation service that he has missed the start of; OZ ALYA has the right to cancel all reservations and services made on behalf of the consumer after 24 hours. In such cancellations, no refund of any fee is made to the consumer.In case the consumer does not inform in writing that he will participate in the accommodation service that he has missed the start of; OZ ALYA has the right to cancel all reservations and services made on behalf of the consumer after 24 hours. In such cancellations, no refund of any fee is made to the consumer.
5- SELF ALYA and the consumer will fulfill their obligations arising from this contract in a proper manner.
6- OZ ALYA, the Preliminary Information Form/ Voucher / Mail containing preliminary information about the qualifications of the service subject to this agreement, the sale price and pay method and the performance of the contract to the consumer 8.it is obliged to transmit it as specified in the article.- OZ ALYA, the Preliminary Information Form/ Voucher / Mail containing preliminary information about the qualifications of the service subject to this agreement, the sale price and pay method and the performance of the contract to the consumer 8.it is obliged to transmit it as specified in the article. OZ ALYA is not responsible for situations arising from the consumer and situations arising from the personal responsibilities of third parties.
7- Consumers who purchase services with a credit card must notify the bank to which the card belongs of their early payment or installment reduction requests and make the payment to the payment branches determined by the bank.- Consumers who purchase services with a credit card must notify the bank to which the card belongs of their early payment or installment reduction requests and make the payment to the payment branches determined by the bank. When consumers cancel the service they receive in installments by credit card for any reason, OZ ALYA will refund the price received from the credit card to the consumer's credit card again. The refund made is returned to the consumer's card according to the banks' business rules. Bank rules also apply to refunds for payments made in installments, and if the payments made in installments are refunded to the card in installments, ÖZ ALYA has no liability or intervention opportunity.ank rules also apply to refunds for payments made in installments, and if the payments made in installments are refunded to the card in installments, ÖZ ALYA has no liability or intervention opportunity. OZ ALYA accepts VISA, AMEX and MASTERCARD credit cards for paying and reserves the right to temporarily withdraw a certain amount before arrival.
8- OZ will be able to make all the information that ALYA will make to the consumer in writing by hand or through a permanent data provider (electronic mail, text message, disk, cd/dvd, memory card, etc. any kind of tools or media).- OZ will be able to make all the information that ALYA will make to the consumer in writing by hand or through a permanent data provider (electronic mail, text message, disk, cd/dvd, memory card, etc. any kind of tools or media). The consumer is obliged to info will be able to make all the information that ALYA will make to the consumer in writing by hand or through a permanent data provider (electronic mail, text message, disk, cd/dvd, memory card, etc. any kind of tools or media). The consumer is obliged to inform OZ ALYA within 30 days from the date of performance of the service or if the contract has not been performed at all or as required in accordance with the duty of care. Notifications made after this period will be deemed invalid. The consumer has provided to ÖZ ALYA employees and/or websites during the reservation process; e-mail, mobile phone, fax, etc. accepts and declares that it permits the newsletter submissions made by its information and websites for the purpose of campaign announcements.
9- All Girne Enforcement Offices and Courts, Consumer Arbitration Boards and other organizations authorized by law are authorized to resolve all disputes arising from this contract.ll Girne Enforcement Offices and Courts, Consumer Arbitration Boards and other organizations authorized by law are authorized to resolve all disputes arising from this con- All Girne Enforcement Offices and Courts, Consumer Arbitration Boards and other organizations authorized by law are authorized to resolve all disputes arising from this contract. If one or more articles of the contract are deemed invalid for any reason, other provisions of the contract will not be affected by this invalidity and will remain in effect. This agreement has been arranged in accordance with the provisions of the Law No. 6502 on Consumer Protection, and the provisions of the Law No. 6502 and the relevant regulation are valid for matters not regulated in the agreement. By signing this contract/giving approval in electronic environment, the consumer is deemed to have accepted and undertaken the terms of the contract.